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MEMBERSHIP FREEZE POLICY

At Gracie Barra Roundhay Leeds, we are committed to supporting our members both on and off the mat. We strive to provide flexibility, integrity, and transparency in our policies to ensure a positive membership experience.

We hope that all of our members will view this policy as both fair and generous.  We encourage any of our members to speak to us directly and with confidentiality prior to ending/freezing their membership.

Membership Freeze Options

Members can freeze their current membership for a minimum period of 1 full calendar month and a maximum of 3 full calendar months, once per year from the member’s join date. During the freeze period, members are not permitted to train within the academy as it would invalidate the insurance coverage.

It is important to note that freezing a membership temporarily suspends access to all training facilities and classes during the specified freeze period. This measure ensures compliance with insurance requirements and maintains the safety and well-being of all members.

Members may request to freeze their membership for various reasons, including but not limited to:

– Family holidays

– Periods of study

– Pursuit of other short-term goals

– Periods of competition in another sport

– Redundancy or loss of income

– Minor injuries or short-term illness

– Professional commitments and periods of working away

Long-Term

If a member wishes to freeze their membership for longer than 3 calendar months, it is important to discuss this with the management at Gracie Barra Roundhay Leeds as soon as possible.

Long-term membership freezes will only be approved if the member demonstrates a strong intention to return to training after the freeze period. Requests for membership freezes exceeding 3 calendar months will be considered on an individual basis and must be submitted in writing.

We kindly ask that members provide clear reasons and details for their desired freeze period when making a request. This will help us to address your specific needs effectively.

Please note that all other terms and conditions of membership will remain in effect during the freeze period.

It is the member’s responsibility to maintain communication with Gracie Barra Roundhay Leeds and keep updated on any developments or changes regarding their membership freeze.

Notice & Process

Effective from the 1st of the following month, a membership freeze can be initiated upon providing a minimum of 10 days written notice to ensure smooth processing of the membership freeze. During the freeze period, all membership payments will be temporarily paused.

 

– Annual Members: For those on an annual membership plan, any credited freeze periods will be added to the end of their current annual membership term. These credits will be considered part of the previous 12-month period, and no further freezes will be permitted during credit periods.

 

– Monthly Paying Members: Members on a monthly payment plan will have one month’s payment debited on the 1st day of the membership freeze. This payment will be applied as a credit to the member’s account, resulting in no payment being taken during the first month upon their return to training.

 

Please note that all other terms and conditions of membership will remain in effect during the freeze period.

Exemptions

– Injury During Training: Members injured during training or while competitively representing Gracie Barra will have their membership frozen indefinitely whilst the member recovers.

– Pregnancy: Members can freeze their membership for a maximum period of 12 calendar months during or after pregnancy, should they choose to do so. It is important to note that freeze periods for pregnancy must be discussed and agreed upon in advance. However, upon request, these periods may be extended to accommodate individual circumstances.

This exemption also applies to shared paternity, acknowledging the importance of supporting both parents during this significant period.

We understand the unique circumstances surrounding injuries and pregnancies, and we are committed to providing flexibility and support to our members during these times.

Membership Cancellation

Members wishing to cancel their membership must adhere to the cancellation procedure and agreement timeframes specified in the membership/terms & conditions policy. This policy was signed by all members before creating their membership account, ensuring mutual understanding and compliance.

It is important to note that if a member decides to return to training after a period of cancellation, any previous membership benefits will be forfeited. Upon rejoining, the member will be subject to new membership pricing, which may differ from the pricing they previously enjoyed.

We value open communication and encourage members to discuss any concerns or explore alternatives before considering cancellation or freeze options.

Thank you for your understanding and commitment to a healthy and positive training environment. If you have further questions or require assistance, please don’t hesitate to contact us.

membership@graciebarraroundhay.co.uk.